# Lumeail Privacy Policy
Last updated: April 14, 2025

This Privacy Policy explains how **Lumeail**, a product operated by **Dgiart Studio** (Udyam Registration: UDYAM-UP-75-0132782), collects, uses, and protects your personal information when you use our service at lumeail.com.

## 1. Introduction
Welcome to **Lumeail**, an email design and marketing platform operated by **Dgiart Studio**, a sole proprietorship registered under the MSME Udyam scheme with Registration Number **UDYAM-UP-75-0132782**. We operate https://lumeail.com (the "Service"). This Privacy Policy governs your visit to our Service and explains how we collect, safeguard, and disclose information that results from your use of our Service.

## 2. Definitions
*   **SERVICE**: The Lumeail platform at https://lumeail.com operated by Dgiart Studio.
*   **PERSONAL DATA**: Data about a living individual who can be identified from those data.
*   **USAGE DATA**: Data collected automatically from the use of the Service.
*   **COOKIES**: Small files stored on your device.
*   **DATA CONTROLLER**: Dgiart Studio.
*   **SERVICE PROVIDERS**: Third-party companies or individuals who process data on behalf of Dgiart Studio.

## 3. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.

## 4. Types of Data Collected
### a) Personal Data
*   Email address
*   First name and last name
*   Authentication credentials (stored securely via Google Firebase)
*   Profile information (Google account name/profile picture)
*   Cookies and usage data

### b) Usage Data
Computer's IP address, browser type, browser version, pages visited, time/date of visit, unique device identifiers, and other diagnostic data.

### c) Email Content Data
We store the content of your email campaigns (templates, images, text) to provide the Service. This content is your property.

### d) Tracking & Cookies Data
We use Session Cookies, Preference Cookies, and Security Cookies to operate our Service.

## 5. Use of Data
We use data to:
*   Maintain the Service
*   Notify you of changes
*   Provide customer support
*   Monitor usage and detect technical issues
*   Fulfil billing and collection obligations
*   Send transactional communications

## 6. Retention of Data
We retain Personal Data only for as long as necessary. Accounts requested for deletion are removed within 30 days.

## 7. Transfer of Data
Primary infrastructure is in India, using Google Firebase (USA) for cloud services. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

## 8. Disclosure of Data
We may disclose information for law enforcement or business transactions. We do NOT sell your Personal Data.

## 9. Security of Data
We use HTTPS/TLS, Firebase authentication, and access-controlled cloud storage. While we strive to protect your data, no method is 100% secure.

## 10. Firebase & Google Services
We use Firebase for Authentication, Cloud Firestore (Database), Firebase Storage, Hosting, and Vertex AI. Data is governed by Google's Privacy Policy.

## 11. Payments
We use **Stripe** for payments. We do not store your payment card details. Stripe's Privacy Policy: https://stripe.com/privacy

## 12. GDPR Rights (EU/EEA Users)
You have rights to Access, Rectification, Objection, Restriction, Portability, Withdrawal of Consent, and Erasure. Contact: support@dgiart.com

## 13. CalOPPA
We honor Do Not Track signals.

## 14. CCPA Rights (California Users)
California residents can ask to delete data or learn what we collect. We do not sell personal information.

## 15. Indian IT Act Compliance
Compliant with Information Technology Act, 2000 and Rules, 2011. Disputes subject to courts in Uttar Pradesh, India.

## 16. Service Providers
Google LLC/Firebase and Stripe are our key providers.

## 17. Links to Other Sites
We have no control over third-party sites.

## 18. Children's Privacy
Not intended for use by anyone under 18.

## 19. Changes to This Privacy Policy
Updated on this page periodically.

## 20. Contact Us
*   **Email**: support@dgiart.com
*   **Business**: Dgiart Studio, Uttar Pradesh, India
*   **Website**: https://lumeail.com